Work & business vocabulary

Find some interesting vocab here and make sure you know how to use it:

Work vocab 

Consumerism - vocab from Marek's video

Here you have the vocabulary we saw in class last week:

Consumerism - vocab

Your book review

I include here a link to an interesting page with lots of useful vocabulary and expressions.
Click here to read it:
Vocab for book reviews

Verb groups

You can see here the verb groups suggested in class. Remember that you have to complete them with other useful verbs. And please make sure you know well the differences between them.

VERB GROUPS

Go / move	Look	Say	Hold	Laugh
Hop Stroll Step Skip Trudge Crawl Race Creep Stagger Wander Shift	Gaze Peer Spot Glare Stare Scrutinize	Yell Cheer Gasp Chatter Mutter Mumble Scream Statter Stummer	Clutch Grab Grip Catch	Chuckle Giggle Snicker, snigger Roar with laughter

Key Differences Between Customer and Client

The important differences between customer and client are discussed as under:

1. A person who purchases goods and services, from the company is known as the Customer. Client refers to someone who seeks professional services from the company.
2. There exist an agency agreement between the client and the service provider. Conversely, there is no such agreement between the customer and the business entity.
3. The customer engages in a transaction with the company whereas the company and clients are in a fiduciary relationship with each other.
4. A company focuses on selling the product and services to the customer. On the other hand, the company focuses on serving the client.
5. The company offers goods and services to its customers. Talking about clients, who seek for professional services like advisory, legal, consultancy and may more.
6. The degree of personal attention required in case of the customer is less as compared to the client.
7. A relationship between customer and business exist for a short term only. However, a customer can have repeated transactions but only for a limited time. In the case of a client, the business engages in a long-term project with the client.

Conclusion

The main difference between the words customers and clients is in the terms selling and serving. There are many instances that can make you think that these two entities are different. As for example, a company has the client of United States, to whom the company serves its professional services and at the same time the company offers and sells its products to the customers of different parts of the world.

Both are very important part of the organisation as they help the organisation to grow and flourish in the long term. The business should make products as per the demands of the customer and provide services according to the client’s requirement. This will prove helpful for the company to retain old and existing or new customers and clients.

You have the link here, in case you'd like to read more:

Customer vs client

Extreme adjectives

EXTREME ADJECTIVES

GRADABLE	NON GRADABLE
	(EXTREME)
Surprised	Astonished
Hot	Boiling
Good, intelligent	Brilliant
Bad, unpleasant	Dreadful
Tired	Exhausted
Interesting	Fascinating
Dirty	Filthy
Cold	Freezing
Angry	Furious, indignant
Pretty	Gorgeous
Funny	Hilarious
Poor	Impoverished
Impossible, enjoyable	Incredible
Crowded	Packed, cramped
Rich	Prosperous
Honest	Straightforward
Frightened	Terrified, petrified
Exciting	Thrilling
Small	Tiny
Big	Vast, enormous, huge, gigantic

INTENSIFYING ADVERBS

Absolutely

Deeply

Extremely

Fairly

Greatly

Hugely

Incredibly

Preposterously

Really

Remarkably

Terribly

Totally

Very

Click here the get the word doc:

Extreme adjectives

Some idioms with 'BY'

Refresh your idioms!

     IDIOMS with ‘BY’

Try to match the idioms with the right definitions.

By heart	Through people telling each other
By hand	On the whole, very generally
By chance/ coincidence	Tremendously and quickly
By mistake / accident	From memory
By the book	Not by machine
By and large	Following the rules very strictly
By leaps and bounds	Without planning
By word of mouth	Not on purpose

Did you manage? Was it easy? Are you sure?

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Check here if you got them right:

IDIOMS ‘BY’

By heart	From memory
By hand	Not by machine
By chance/ coincidence	Without planning
By mistake / accident	Not on purpose
By the book	Following the rules very strictly
By and large	On the whole, very generally
By leaps and bounds	Tremendously and quickly
By word of mouth	Through people telling each other

If you did, congratulations!

If you didn’t, keep on trying.

If you want to watch a short video with the explanations and some examples, click here:

Idioms with 'BY'